We enter the details, as provided by your office, on all patients entered into the billing system.
We enter all Superbills/encounter forms into the medical billing system.
We transmit medical billing claims electronically where possible. If the medical insurance company doesn't accept electronic claims, we print the claim and mail it to the insurance company.
Our medical billing software receives audit reports from the clearinghouse with notification of errors or omissions in the claims.
If we have not received an EOB within 30 days of the last billing date, we resubmit the claim.
We notify your office immediately if claim information is incomplete. Once your office submits amended claim information to us, we resubmit immediately.
To facilitate a streamlined transition process, our medical billing services include the physician/client in the process so that everyone can understand each other's needs and conform to each other's requirements.
The transition to our medical billing services is seamless and simple. Our medical billing services provide an implementation system to ensure a smooth transition:
A knowledgeable Medical Billing Account Executive is assigned to your account.
The Account Executive guides you through the implementation phase and serves as the liaison between you and the medical billing team assigned to your account. Once your account is active, your Account Executive will call you at regularly scheduled intervals to stay current with your needs and requirements, and is always available for consultation by telephone or email during regular business hours.
We gather the necessary account set-up information, including Physician's names, Tax ID's, PIN #'s, passwords and usernames and input them onto a secure network using advanced encryption technology.
Our medical billing services provide the physician with full access to all your medical billing information. We then provide a file-transfer system, so you can electronically transfer your files (superbills, EOBs, etc.) to us.
Your Account Executive provides you and your office staff with training on the basics of how to use the billing/scheduling software. Additional assistance is always available for technical support 24/7.
Our medical billing services offer a variety of financial reports based on your needs. Your Account Executive will demonstrate the selection of available financial reports and help you determine which reports you are interested in receiving.
Your Account Executive will sit down with you and your office staff and coordinate the roles and responsibilities on both sides. We handle the entire process for you, leaving you free to concentrate on your practice. Once your system has been configured and installed, our medical billing specialists provide you with the following complete medical billing services on an on-going basis.